P Policies & Promises

All information provided on this website is in the hopes it will be helpful to you in your dress search.

Scheduling

We value your privacy and request your contact information solely for our own use in helping you find or sell a gown. We will never sell your information to another business or organization.

Your scheduled appointment is free, and your information is stored securely.

We appreciate at least a 24-hour advance notice if you need to cancel, so we have enough time to re-book your spot, especially on weekends!

Appointments

Dresses are available for viewing by appointment. Walk-ins are happily accommodated as space and staffing allows, so call our shop to see if we have any last-minute openings. Our Seattle shop is small with only 2 fitting rooms, and we are often tightly scheduled, so we ask your understanding if we’re not able to accommodate you without an appointment. Our Portland shop is large and can accommodate walk-ins, but appointments are still highly recommended, so we can offer you one-on-one attention and service!

We ask your cooperation in respecting the gowns in our care. Our Seattle store is a shoe-free shop, while our Portland store allows shoes, except when trying on gowns.  We request that gowns are handled gently at both locations.

Photos are always welcome!

Children are welcome, but parents please be aware that our shop is not safe for unsupervised small children and contains a number of potential hazards for toddlers.

We reserve the right to refuse service or to end an appointment early.

Sales

A gown may be placed on hold for three days with a non-refundable, non-transferable deposit of 10%.

We gladly accept cash, checks (with ID) and all major credit cards. 

All sales are final and gowns are sold “as is.” We do not offer any refunds or exchanges.

We provide a list of seamstresses to our clients as a courtesy. These seamstresses are not affiliated with Blue Sky Bridal.

Dress Gallery Listings

We work diligently to keep the website Dress Gallery listings as current as possible. Currently, the Dress Gallery features only dresses from our Seattle store, since our Portland store is so new (opening June 1, 2017)! Photographs are usually taken once a week, or every other week, depending on staffing and scheduling. Photographs are taken at our discretion, and we make no promise to any consignor that any gown will be posted online.

We try to get sold gowns marked as such online as soon as the sale is finalized, and removed from the website when they have left the shop as a return or a donation.

Pricing information is listed to the best of our ability. If there is a discrepency between the price online and the price physically on the dress tag, the tag will be taken as correct. Original retail prices are posted as a helpful reference for shoppers and are taken from a gown's receipts, an average of that or similar gowns online, and/or based on the brand's historical pricing.

Shipping

We will happily ship your gown to you out of state (brides or consignors)!

Shipping cost to be paid by the recipient is actual shipping calculated at time of postage, plus $5 for materials. Every package requires Direct Signature and Insurance for the full cost of the gown.

Overseas recipients are responsible for any import taxes or duties as levied by their government.

Gowns may be shipped via FedEx or USPS Priority Mail.

Refused delivery or orders canceled after shipping will incur additional fees.